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#150989: "Pairing with Equinox website has expired or is faulty, please pair it again."

worksforme: Programеri nisu uspеli da rеproduciraju ovu grеšku

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altered #606743963

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27. Dec 2024. 05:22 • TopDeckTCG • Razvojni programeri još nisu reproducirali ovaj bug:

F5 did not
Every time I join a game for Altered TCG I get same error

Image Link:
imgur.com/a/34dfcBq

1. Jan 2025. 21:25 • Naacre • Razvojni programeri još nisu reproducirali ovaj bug:

I have the same error !
Any news ?

12. Jan 2025. 18:28 • ChesseTheWasp • Razvojni programeri još nisu reproducirali ovaj bug:

happens a lot y es

14. Jan 2025. 22:20 • vincentt • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

did you try to unlink and relink?

15. Jan 2025. 12:09 • Alkazar95 • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

i have always this error, can't load my deck imgur.com/a/x0hthcK

17. Jan 2025. 02:51 • ukimi367 • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

This has happened to me three times over the past three days (every time I tried to use a custom deck). I get the same error message reported by the other players. The first two times happened when I joined a table that someone else set up. This time, I set up a game with custom decks enabled, and I got the same error.

I am using the a Chrome browser on an OpenSUSE Linux operating system.

I also tried setting up a game from my Apple iPad, as well as accepting a game from the iPad. Each time I got the same error.

F5 did NOT solve the problem, nor did hitting retry several times. I also made sure that I was logged into my account on altered.gg.

17. Jan 2025. 02:55 • ukimi367 • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

I also verified that on the BGA Altered game page, it shows I am linked to altered.gg and that the connection is OK.

17. Jan 2025. 10:44 • vincentt • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

@ukimi367, did you try to unpair and pair again the account?

17. Jan 2025. 21:51 • ukimi367 • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

@vincentt - Thanks for the advice! That seemed to work! I would encourage anyone else with the same problem to try the fix suggested by @vincentt.

4. Feb 2025. 15:06 • Koblenz973 • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

Dès le début, je ne pouvais pas accéder à mes decks personnels. Et cela se reproduit en ce moment

5. Feb 2025. 20:45 • MOhli • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

Same error

10. Feb 2025. 22:54 • Carclin • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

Impossible de sélectionner un deck, réassocier le compte n'a pas fonctionné à temps, le délais m'a fait quitter la partie j'ai donc reçu une pénalité...

11. Feb 2025. 04:06 • noxeor • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

This is happening to me and I am not able to unpair my account; it just hangs.

12. Feb 2025. 01:11 • noxeor • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

Any help on this????

When a game starts, I choose “custom deck” and I get the message “ Pairing with Equinox website has expired or is faulty, please pair it again.”

Some people have said they were able to “unpair” and pair again and it works.

Assuming I understand what is meant by “unpair”, this is also not working for me.

If I go to my account settings, Linked Services, and next to Altered click the red “Revoke Access” button and it just shows “…” and never does anything.

Is there support for this?

The only reason I pay for BGA is to play Altered and I can’t play it…

12. Feb 2025. 03:46 • noxeor • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

I fixed mine. Hopefully this helps others.

I play on iPad. Safari by default automatically blocks pop-ups. On BGA, attempt to unlink your Altered account, it needs to be able to open a pop up, so you need to go into Safari Settings and allow popups, at least temporarily.

12. Feb 2025. 09:17 • vincentt • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

@noxeor, can you please contact BGA support so they can investigate (as it's outside of game jurisdiction, it must be processed byt hem)

12. Feb 2025. 14:14 • AlexBOZON • Više informacija je potrebno developerima da bi mogli reproducirati ovaj bug/problem:

J'ai essayer de faire plusieurs parties et le problème est récurent, impossible de sélectionner mes decks personnalisés.

J'ai rafraichi la page, je me suis déconnecté et reconnecté, rien n'y fait toujours ce même message d'erreur.

C'est d'autant plus frustrant que à cause de ce bug cela entache notre réputation sur le jeu et ça ne donne pas envie de continuer à jouer sur bga à Altered si la solution n'est pas trouvée rapidement malheureusement :/

12. Feb 2025. 14:27 • Tisaac • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Please read the previous answers : as advised by the message, you need to unpair and pair your account again.
To unpair, you have to go to your account settings / linked services / revoke access. Make sure to not have POP UP disabled.

Please post here again ONLY IF this does NOT solve the issue.

22. Mar 2025. 16:50 • Araby71 • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Unexpected error: API ERROR#Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS12 22/03 16:46:50)

This is the error message I keep getting. I have logged out and logged back in and it still happens.

What else can I try?

I still can't play the game.

27. Apr 2025. 14:06 • Potton • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS17 27/04 14:05:58)

It's the same for me...

27. Apr 2025. 18:11 • Tisaac • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Sae answer : Please read the previous answers : as advised by the message, you need to unpair and pair your account again.
To unpair, you have to go to your account settings / linked services / revoke access. Make sure to not have POP UP disabled.

Please post here again ONLY IF this does NOT solve the issue.

21. Jun 2025. 07:18 • syrak01 • Programеri nisu uspеli da rеproduciraju ovu grеšku:

No me permite cargar los mazos personalizados y pulsar f5 no resuelve nada (error GS17), aparece cada vez que intento jugar.

28. Jul 2025. 16:15 • SUD - Ombrax • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Erreur inattendue : API ERROR#Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS16 28/07 16:09:50)
i have this probleme and i can t play
please fixe that

20. Oct 2025. 12:15 • Toxictonic • Programеri nisu uspеli da rеproduciraju ovu grеšku:

How can I fix this error? I cannot play anymore because of this error

1. Nov 2025. 03:51 • godefv • Programеri nisu uspеli da rеproduciraju ovu grеšku:

I have this issue as well all the time now (#754062036). How can I unpair and pair again my account ?

27. Nov 2025. 03:08 • Florivo • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Since I have unpaired my BGA account in order to play custom decks, I get this message " Oops! It appears your account has undergone some kind of alteration, several accounts are logged in at the same time. You can sever the access of these multiple BGA accounts from your Altered account parameters. " and I cannot pair it again.... Is there any way to fix this issue ?

28. Nov 2025. 10:03 • Noirhime • Programеri nisu uspеli da rеproduciraju ovu grеšku:

Florivo, in this case, you need to write to BGA Support : boardgamearena.com/support

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Je li problem rješen pritiskom na F5?
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#150989: "Pairing with Equinox website has expired or is faulty, please pair it again."

O čеmu је ovaј izvеštaј?

Što se desilo ? Molim vas odaberite ispod

Što se desilo ? Molim vas odaberite ispod

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